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Legal notice

Indication based on the Act on Specified Commercial Transactions

Seller: dot O Co.

Operation Manager : Hayato Okamoto

Address: 201, 5-18-7 Komazawa, Setagaya-ku, Tokyo 154-0012, Japan

Delivery base: 6-7-9-402 Fukazawa, Setagaya-ku, Tokyo 158-0081, Japan 

Address: 5-18-7-201 Komazawa, Setagaya-ku, Tokyo 154-0012

E-mail address: customercare@dot-bianco.tokyo

Sales price: Displayed on each product detail page

About Shipping

Please refer to the Shipping Policy

Delivery time

Domestic delivery

Products are usually delivered within 3 days after the order date.

If you wish to specify the delivery date, we accept orders from two days after the order date.

Overseas delivery

Delivery will be made within 2 weeks from the date of order.

In the event that the order is concentrated or depending on the area where the customer lives, the delivery may be delayed.

Please note that we do not guarantee 100% delivery even if you specify the date and time. Please be aware of this in advance.

If we are unable to deliver an item due to it being sold out, our customer support team will contact you.

Payment methods

Credit Card Payment

The credit card payment is considered complete when the order is completed.

If you have any questions, please contact us.

In the case of incomplete information, we will confirm by e-mail or phone.

The closing date and the date of withdrawal differ depending on the credit card company.

Return policy

 Please refer to the Refund Policy.

Usage Environment

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This site uses SSL encrypted communication to protect your information.

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